BACK OFFICE OF A BANKING MAJOR
Deployment of online screening process on a national basis at vendor locations, 2005

Project Details

Our Solutions

Benefits to Client

• Client wanted to set up a scalable assessment process that could be deployed at designated placement vendors across the country.

• Candidate testing on a daily basis across locations.

The following modules were  configured :

1. Voice Screening
2. Listening
3. Written Skills
4. Numerical Ability

• Vendors trained on test administration and test security protocols.
  
  
• Encrypted and secure access to assessment.
  
  
• Audit trail process deployed to avoid malpractices.
  
  
• Centralized report access for client.

• Selection of high Quality Candidates Consistently
  
  
• Tests conducted on a daily basis at multiple locations across various cities in India.

• Savings in time and cost.
  
  
• Standardized screening process across the country.

• Scalable to include any number of locations.

MULTI-NATIONAL THIRD PARTY BPO
Selection campaign in Sri Lanka, 2006

Project Details

Our Solutions

Benefits to Client

• Client had an immediate need to hire candidates.

• Candidates to be sourced from multiple locations.

• Walk-in process in tier 2 & 3 cities for wider reach.

• Client released an advertisement asking candidates to walk-in to designated web centres in 3 different locations on the same day.
  
  
• Accurate voice pre screening.

The following modules were  configured :

1. Voice Screening
2. Listening Comprehension
3. Reading Comprehension

• Arrangements were made in such a way that tests, interviews and offers were managed from the same venue.
  
  

• Selection of high Quality Candidates Consistently.
  
  
• Tests conducted simultaneously across locations.

• Accurate de selection of unsuitable candidates.

• Instant results for decision support.

• Offers were made on the same day.

• Company brand
  image enhancement.

• Delivery on a mass scale.

BACK OFFICE OF A BANKING MAJOR
Simultaneous multi-locational campaigns, 2005

Project Details

Our Solutions

Benefits to Client

Project involved assessment of candidates in Sri Lanka with quick turnaround time for results to support selection decisions.

The need was for a robust assessment process that was deployable quickly and scalable across geographies

The following modules were  configured :

1. Voice Screening
2. Listening Comprehension
3. Written Skills

• Remote support through Web and Phone for test deployment.

Selection of high Quality Candidates Consistently.

Assessment process completed on time with minimal internal  resource allocation.

Real time results for quick decision support.

Offers made on the same day for selected candidates.

Scalable process deployable in any region of the world.

LARGE INDIAN BPO MAJOR
Campus hiring through one-day walk-in campaign, 2007

Project Details

Our Solutions

Benefits to Client

• Client wanted to set up a process by which candidates could walk in to a college campus and go through a multi-stage selection process
  
  
• Need was to make offers on the same day
  
  
• Immediate results

• AssessPeople(formerly Careersindia ) configured a multi-stage assessment process

The following modules were configured :

1. Voice Screening
2. Listening Comprehension
3. Written Skills

• AssessPeople(formerly Careersindia) team deployed the tests in the local LAN network and managed the entire assessment process.

• Selection of high Quality Candidates Consistently.
  
  
• 5000 candidates attended into the fair
  
  
• The first level voice screening de selected 3600 candidates
  
  
• 1400 candidates went through subsequent assessments
  
  
• 750 candidates cleared the second level screening and moved to the Interview
  
  
• After the interviews, 345 offers were made
  
  
• Complete end-to-end process completed in a single day
  
  
• Huge savings in time, resources and administration expenditure
  
  
• Accurate and standardized method of selection

BACK OFFICE OF A MULTI-NATIONAL TECHNOLOGY COMPANY, BANGALORE
Competency Mapping, Assessment configuration and online deployment, 2007

Project Details

Our Solutions

Benefits to Client

• Project involved complete process of Job Analysis, Competency mapping

• Competency models to be identified for positions across levels and functions throughout the organisation

• Competency model documentation and presentation
  
  
• Assessment configuration for selection of people into the organisation 

• Job Analysis study
  
  
• Detailed study of Job Descriptions
  
  
• Job Observation
  
  
• One-on one with job holders in each position
  
  
• Focus group discussions the senior management team for their views
  
  
• Competency mapping
  
  
• Configuration of assessments based on outcomes of competency mapping exercise
  
  
• Creation of online assessment centre for access to tests and results and institutionalizing a process for BAU

• Competency models available for all positions

• Model ownership by all employees since they were involved in the process
  
  
• Assessments indicative of exact job requirements
  
  
• Standardized and scientific selection process