Case Studies: Workforce management services for Retention Solution

MULTI-NATIONAL BPO
Assessment of employees leaving the organisation through a structured process of collecting feedback

Project Details

Our Solutions

Benefits to Client

• Client wanted accurate data on all employees leaving the organisation to facilitate in the creation of a strategic retention plan.
  
  
• The survey framework to be customized to include a few organisational culture specific areas.
  
  
• Data to be available at all time to the managers for research and analysis.
  
  
• Executives leaving the organisation were from various functions and stationed across five different locations.

• AssessPeople(formerly Careersindia) identified the generic and culture specific requirements to create the assessment.
  
  
• Online feedback survey.
  
  
• Feedback collected from all employees leaving the organisation for a period of one year.
  
  
• Immediate access to high end online analytics.

• Identification of positive factors and areas requiring intervention.
  
  
• Seamless survey access across locations 24/7.
  
  
• The entire exercise ended the first stage with crisp plans and actions aiding follow-up.

INDIAN MANUFACTURING MAJOR
Employee Engagement Survey

Project Details

Our Solutions

Benefits to Client

• To collect feedback from over 4000 employees at different levels and functions.
  
  
• Survey to be completed from various factory and office locations.
  
  
• Survey to be deployed in multiple languages.

• AssessPeople(formerly Careersindia) configured a standardized employee engagement survey.
  
  
• The survey was customized to include the company’s branding.
  
  
• Some company specific feedback areas were added to the survey.
  
  
• Online access was provided for survey completion.
  
  
• Survey results and feedback was kept completely confidential.

• The entire survey feedback process was completed in 2 weeks.
  
  
• Seamless survey access across locations 24/7
  
  
• Analytics was made available simultaneously and the company could analyze trends at any point in time
  
  
• Detailed drill down analytics features helped the client identify specific areas for action accurately