Case Studies: Workforce management Growth and development Solutions

Case Studies: Workforce management Growth and development Solutions

Competency based Multi-rater feedback for Managers

Project Details
  • Project involved configuring competencies to identify leadership potential among managers
  • Configuration of multi-rater feedback survey
  • Periodic online reminders and status updates.
  • Detailed competency results.
Our Solutions
  • Focus group discussions the senior Founder on the model
  • Competency configuration of assessments based on outcomes of competency mapping exercise.
  • Creation of online assessment centre for access to multi-rater feedback for all participants and raters.
Benefits to Client
  • Clear understanding of leadership potential
  • Objective feedback from different rater groups
  • Identification of development areas
  • Creation of action plans and next steps.

Individual development of managers with a competency based approach

Project Details
  • Client wanted individual development plan for the managers based on role specific competency assessment.
  • The competency framework of the client to made amenable for psychometric assessment.
  • Development plan needed to be in an actionable form and understood by the manager.
  • Managers, 75 in number, were from various functions and stationed across five different locations.
Our Solutions
  • AssessPeople(formerly Careersindia) mapped the requirement into a behavioral competency model amenable for assessment.
  • Online assessment of identified competencies and identification of specific development areas.
  • Consolidated individual plans created for HR Department to follow-up.
Benefits to Client
  • Consistent language and vocabulary for performance management within the company as everyone understood the competencies, behavioral indicators and the metrics.
  • Immediate deployment of assessment to cover Managers at various locations saving time significantly.
  • Managers appreciated the neutrality in reporting and presentation leading to less defensiveness.
  • The entire exercise ended the first stage with crisp plans and actions aiding follow-up.

Assessment of Value Adherence through Multi-rater feedback

Project Details
  • Client wanted an assessment of the extent to which individual managers are adhering to the company's 'Way of Doing Things'.
  • The exercise was meant to cover all managers CEO downwards.
  • Exercise involved 150 managers and each getting rated by a minimum average of five other managers.
  • All communication and administration were to be web-based to maintain confidentiality and enable quick completion.
Our Solutions
  • Based on the client's requirements, a custom-built, user-friendly questionnaire was developed.
  • Meticulous planning was carried out in coordination with client to ensure timely and adequate communication to all concerned.
  • Application software was fine-tuned to handle diverse data flow and time-event triggered actions such as reminders etc.
Benefits to Client
  • Online process ensured that geographic distance did not weigh down the project effort.
  • Though the number of people involved was high, planned communication, briefings, reminders and helpdesk made trouble free completion and ease of participation.
  • Immediate and accurate results made the process credible.